The workflows your team works around every day — automated.
We identify your highest-value automation opportunities and build them ourselves. You get working automations, not a specification for someone else to implement.
Not sure where to start? The AI Readiness Audit maps your automation opportunities before you commit to anything.
Most businesses have the same problem — and haven’t fixed it yet.
There are processes in your business that eat hours, introduce errors, and frustrate the people doing them. Everyone knows it. Most of it has been on the “we should fix that” list for years.
The barrier isn’t ambition. It’s the gap between identifying the problem and having someone who can actually build the solution.
Most AI consultants will tell you what to automate, produce a specification, then refer you to a development team or implementation partner — and the accountability ends there.
Akoora builds it.
How Akoora approaches process automation
We start by understanding your business — the workflows, the bottlenecks, and the people doing the work. Then we identify where automation will have the highest impact, and we implement it.
Opportunity identification
We map your workflows systematically to find tasks that are repetitive, rule-based, time-consuming, or error-prone. We rank them by automation potential and business impact.
Build, not specify
Our team implements the automations. That means working integrations, tested against your real systems and your real data, handed over to your team with documentation and training.
Adoption and handover
An automation your team doesn’t trust or understand will be bypassed within a month. We build adoption into the handover — training the people who will use and maintain it day-to-day.
How the automation engagement works
Discovery
We spend time with your operations team mapping the workflows that are candidates for automation — a working session with the people who know how things actually run.
Prioritisation
We present a ranked list of automation opportunities — ordered by impact and implementation complexity. You choose where to start.
Build
We implement. The build phase includes design, development, testing against your systems, and iteration based on feedback from the people who will use it.
Handover and training
We hand over working automations with documentation, and train the relevant team members — not just the IT lead, but the people who will use it daily.
Review
Four weeks after go-live, we review performance and address anything that needs adjustment. We stay accountable through that period.
Examples of what we build
We work across a wide range of business processes. Common examples include:
Document processing
Invoices, contracts, applications, and forms that currently require manual review and data entry.
Approval workflows
Multi-step approvals that sit in email chains and wait on one person to move forward.
Reporting and data aggregation
Reports built manually from multiple sources on a regular cadence.
Customer communications
Triggered, personalised responses and follow-ups that currently require individual attention.
Data entry and system updates
Information that moves between systems manually because integrations don’t exist or don’t work.
Every business is different. The automations we build are specific to your workflows — not off-the-shelf solutions applied generically.
Who this engagement is for
COOs and operations leaders
with specific, known bottlenecks — who are ready to fix them and need a team that will actually build the solution.
CEOs
who are seeing overhead grow faster than revenue and need to change the ratio.
Businesses that have completed an AI Readiness Audit or Strategy
and have identified process automation as the highest-value next step.
If you don’t yet know which processes to automate, start with the AI Readiness Audit — it maps your opportunities before you commit budget to a specific build.
What you receive
- A prioritised automation opportunity list based on your workflows
- Working automations built and tested against your real systems
- Documentation for each automation — how it works and how to maintain it
- Handover training for the people who will use and manage the automations
- A four-week post-go-live review
Frequently asked questions
What kinds of businesses do you work with?+
Mid-size Australian businesses — typically 50 to 500 people. We work across professional services, healthcare, financial services, and operations-heavy businesses. The common thread is manual processes that are ready to be automated.
Do we need to have done an AI Readiness Audit first?+
Not necessarily — if you have a clear, specific automation problem you want solved, we can scope an engagement directly. If you’re not sure where to start, the audit is the better first step.
What tools and platforms do you use?+
We work with the tools that fit your environment — we’re not tied to a single vendor or platform. The right tool depends on your existing stack, your data, and what the automation needs to do.
How long does a typical automation engagement take?+
It depends on the complexity and number of automations. A focused single-process engagement can be complete in four to six weeks. A broader program across multiple workflows typically runs three to six months.
What if an automation doesn’t work as expected after go-live?+
We include a four-week post-go-live review in every engagement. If something isn’t performing as expected, we fix it. Accountability doesn’t end at handover.
Can you automate something if we’re not sure it’s possible?+
Talk to us. We’d rather tell you upfront that something isn’t feasible than scope and build something that won’t work. The scoping conversation is free.
Ready to fix the processes your team works around every day?
Not sure which processes to automate first? Start with the AI Readiness Audit →